They are extremely helpful and the staff is very polite. The atmosphere is great and you definitely feel like you are welcome here. They work hard to provide answers to all your questions and/or concerns and offer generous discounts compared to many other optometrist offices in Chinatown. I got my eyes checked for eye contacts for the first time (ever) today and they had me in and out within 30 minutes. They definitely know what they’re doing and don’t try to overcharge you. I am extremely pleased with them and I would definitely recommend anyone who needs eye care!
— Angela, Yelp Review

Excellent customer service! The staff was super nice and helpful. The doc really knows his stuff. He took his time checking my eyes and then explained everything in a clear and concise way. Afterwards, I felt extremely comfortable picking out frames with the staff. What really stood out was when I got my new glasses. I was worried about getting progressives from what my friends told me, but they suggested I tried digital progressives. It felt funny walking with them at first, but I got used to it in a few days. Super happy to come here!
— Raymond, Google Review

This was a most positive office visit. The doctor and his staff were very welcoming, the doctor answered my questions and the exams were very high tech and professional. My insurance covered part of the eyeglass package I chose and the office staff were friendly and helpful. I would recommend Dr. Chan to anyone who is in need of the services of an eye doctor.
— Verified patient from Zocdoc